From: arne@vajhoej.dk   
      
   On 10/13/2025 5:36 PM, Lawrence D’Oliveiro wrote:   
   > On Mon, 13 Oct 2025 16:38:38 -0400, Arne Vajhøj wrote:   
   >> Support is easy. If you need support you pay.   
   >   
   > The thing is, expertise in a non-proprietary product is not confined to   
   > the company that makes that product. There is plenty of Open Source   
   > expertise available in the community that you can hire. If you rely on an   
   > outside company, particularly a large one, you know that inevitably their   
   > interests align with their shareholders, and sooner or later will come   
   > into conflict with yours (as happens with Microsoft, for example). If you   
   > rely on your own employees, that can’t happen.   
      
   Enterprises with a need to document support can not just hire a random   
   consultant when the need arrive.   
      
   They need an ongoing contract with a company with a SLA and a reputation   
   that indicates they can deliver in case it is needed.   
      
   Arne   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)