From: arne@vajhoej.dk   
      
   On 10/13/2025 8:20 PM, Lawrence D’Oliveiro wrote:   
   > On Mon, 13 Oct 2025 19:26:56 -0400, Arne Vajhøj wrote:   
   >> On 10/13/2025 5:36 PM, Lawrence D’Oliveiro wrote:   
   >>> On Mon, 13 Oct 2025 16:38:38 -0400, Arne Vajhøj wrote:   
   >>>> Support is easy. If you need support you pay.   
   >>>   
   >>> The thing is, expertise in a non-proprietary product is not   
   >>> confined to the company that makes that product. There is plenty of   
   >>> Open Source expertise available in the community that you can hire.   
   >>> If you rely on an outside company, particularly a large one, you   
   >>> know that inevitably their interests align with their shareholders,   
   >>> and sooner or later will come into conflict with yours (as happens   
   >>> with Microsoft, for example). If you rely on your own employees,   
   >>> that can’t happen.   
   >>   
   >> Enterprises with a need to document support can not just hire a   
   >> random consultant when the need arrive.   
   >   
   > If something is mission-critical and core to their entire business,   
   > they want a staff they can rely on, completely, to manage that   
   > properly.   
      
   Few/no CIO's want to support the hundreds of millions of lines   
   of open source code their business rely on themselves.   
      
   Arne   
      
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