Today I decided to call Ziggo, a company who delivers TV, Internet and   
   Telephony.   
      
   I originally called to report a problem with my Analog Television !!!   
      
   One of the channels "veronique HD/Disney XD" was displaying snow over the   
   screen.   
      
   A cartoon was playing covered in mild snow.   
      
   The guy on the phone was very helpfull and very motivated to try and solve my   
   problem to my great surprise ! =D   
      
   I did not believe they could solve my problem. I thought they would laugh at   
   me for not using digital television, I thought they might tell me to simply   
   switch to digital television or blame it on me and my TV.   
      
   But the exact opposite happened.   
      
   First he asked me to check the tv channel, it was on a different number then   
   their TV card but that was ok.   
      
   I also reported mild snow on another channel.   
      
   Then the guy asked me to check the white cable.   
      
   I checked it it was firm... all other TV channels play/display well.   
      
   Then he asked me to check the "splitter box" which splits the signal into two   
   or three.   
      
   One for television, one for internet, and maybe one for radio or something.   
      
   I told him the model is CTU 01.   
      
   He asked if I was sure if it was not CTUM. I re-checked and told him:   
      
   No it really is a 3 letter thing CTU 01.   
      
   Then I had to wait/hold for a moment, after a while he came back.   
      
   He told me they were going to send me a new splitter and a new cable to my   
   modem.   
      
   This new splitter can be directly connected to the wall socket where the green   
   cable comes in and also a little white box is.   
      
   Now before I was going to hang up I told him about my recent internet   
   experiments.   
      
   Where I tried to have a computer on the internet connect to my computer. I   
   also told him this failed recently... and I also told him my previous contact   
   with ziggo a while ago could not enter my cable modem menu ?!   
      
   To my great surprise he said: "I can access your cable modem just fine" !   
      
   I was stunned that this TV guy was also capable of checking internet at the   
   same time LOL.   
      
   So this was a double surprise.   
      
   But now comes the best part:   
      
   The guy says: "I can see errors on the cables, he says, it's the packets".   
      
   His speech/accent was sometimes a bit hard to understand but not too bad.   
      
   At first I thought he said: "I can see 69 dropped packets".   
      
   I asked him what did you say ?   
      
   He said:   
      
   "In the last 16 days there have been 69 million dropped packets !" =D   
      
   I could not believe it. I asked him are you sure these are internet packets   
   and he said yes.   
      
   Now I did notice a little bit of internet delays and lags, but this was only   
   during a short period, though yesterday indeed there was also some delay.   
      
   So I and him were thinking the same thing. Perhaps this very old splitter has   
   detoriated and it's cable and the noise on the TV is also interferring a   
   little bit with the cable modem now and then.   
      
   Strangely enough this NOISE has been on this cable for years and it never   
   really bothered my internet connection.   
      
   I can play games just fine... though perhaps this could explain why there   
   might sometimes be a bit of lag in company of heroes, though I kinda think   
   this is other guys.   
      
   But maybe it was me alll along ?! That would be funny !   
      
   So what is now the most revealing and interesting part of this story, what is   
   the moral of the story ?!:   
      
   MY ANALOG TV IS WORTH GOLD !!!!!!!!!!!!!!!!!!!!!!!!!   
      
   Cause it can actually DETECT a noisy SIGNAL.   
      
   I am not sure if a digital television would have been able to detect it   
   ?!?!?!?!?   
      
   So I am now very curious if this will solve all of my weird connection issues.   
      
   I am very skeptical, but there is some merit to the story, since the TV signal   
   is indeed snowy on just one channel and slightly a second.   
      
   I am very skeptical indeed. But if this is indeed the problem then WOW !!!!!   
      
   WHAT   
      
   A   
      
   STORY   
      
   !!!   
      
   =D   
      
   Bye,   
     Skybuck =D   
      
      
   P.S.: I tried to report this snow sooner via form/e-mail but that didn't work   
   also told this to this guy.   
      
   And usually I watch TV late at night beyond 22:00 when their service is not   
   available, working hours and such... so I never really got to it.   
      
   But since these problems started occuring I am desperate to solve this   
   connection issue so I am going through all possible causes including a bad TV   
   signal ! HAHAHAHA !   
      
   Funny story in a way !   
      
   I hope other ZIGGO users and cable modem/tv users/splitter users will learn   
   from this story !   
      
   Cause if your TV signal is BAD it may affect your internet as well !   
      
   I am not getting my hopes up too much, there may be other problems, but this   
   is indeed very intrigueing ! ;) =D   
      
   Small applause for Ziggo for taking this complaint very seriously !   
      
   Thank you, time will tell if this actually solves my connection issues and TV   
   signal issues. I will keep you posted on this ! ;) =D   
      
   Bye,   
     Skybuck.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)