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Newsgroups: microsoft.public.windowsxp.help_and_support
Date: Mon, 2 Nov 2015 10:42:19 -0800 (PST)
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Subject: Lose Control of XP PC suddenly
From: emil_lam@lycos.com
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microsoft.public.windowsxp.help_and_support:31760

Hi,

I've installed Windows XP SP2 for my brother's PC (Core 2 CPU, ASUS
motherboard) few years ago. Last week, my brother told me his PC did not
function after boot up. I took his PC for checking and found that the mouse
couldn't move from power on till XP boot-up "completed". The problem persisted
no matter I booted the PC in normal or safe mode.

I tried connect functioning PS/2 mouse to the PS/2 mouse port and USB mouse to
all available USB ports (4 available) but still couldn't make the mouse to move
 at all. The PS/2 keyboard seemed function normal.

I checked the BIOS settings, the legacy USB control is set "auto".

Could anyone suggest ways to solve this problem? Do I need to re-install XP to
fix the problem? If re-installation is unavoidable, what's the most convenient
way to copy the Microsoft outlook message out of the HD?

Tks!
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