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Hello Nick!

03 Feb 22 19:17, you wrote to T.J. Mcmillen:

 NA> When he called me late at night one time for help fixing a system that
 NA> was down, I asked him if he "Googled it"...  with a shit-eating grin.

It reminded me one company where we made an agreement with my collegue, that
we should not document what "is easy to google it". When he left, I
recognized, that it was not so smart... ;-)

Recently have different challenge. I am part of L1 team. Get a ticket. Google
what is probably needed and pass it with detail request to L2. And then just
pray, that they google and implement the same thing...)

Karel
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