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   rec.crafts.metalworking      Metal working and metallurgy      215,319 messages   

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   Message 214,573 of 215,319   
   Bob La Londe to All   
   OT: Paranoid Superstition   
   09 Jul 25 09:53:14   
   
   From: none@none.com99   
      
   I feel sometimes like as soon as I say something positive about a vendor   
   or a customer things are going to go badly on the next interactions.   
      
    From an Earlier Post:  "Yesterday I got a call from a sinker maker (not   
   one of his molds above), who is a technically a quadriplegic.  No use of   
   his legs.  Partial use of one arm and very limited use of the other.   
   He asked me to make a couple custom molds for him, because making   
   castings is his day job every day.  He casts a few tons of lead a month   
   and wanted to expand his offerings for his customers.  I refused to put   
   his order ahead of people who paid first, but I am inspired to get those   
   ahead of him done quicker so I can get to his.  I've had a friend or two   
   tell me I am the most driven person they have ever met (not so much   
   anymore), but his refusal to be literally held down by his limitations   
   is inspiring."   
      
   A day after paying for some custom work he purchased a stock design off   
   of my website.   
      
   "Cool," I thought.   
      
   I had told him on the phone earlier that custom molds were currently at   
   8-10 weeks start time (prior to him making a payment for anything), and   
   stock designs were at about 2-3 weeks, because that is how much prepaid   
   work is on my jobs list and those who pay first get done first.   
      
   Then he sent me an email asking me to combine shipping with his custom   
   order to save a couple dollars on shipping.  "No problem, but then the   
   stock item won't ship until the custom order is done in about ten weeks."   
      
   He sent me a rant telling me he had made promises to customers based on   
   me telling him he would have his molds in two weeks.  I am very careful   
   to never over promise delivery times and I was very explicit both on the   
   phone and in email.   
      
   I replied I'd be glad to ship his stock design in a couple weeks like it   
   would have originally shipped, and ship his customer order later when it   
   is finished.   
      
   This morning he requested to cancel all of his orders.  I'm probably a   
   bad person for thinking the whole tale of being a quad might be part of   
   a hustle to manipulate people.  Just like he tried to manipulate me into   
   doing his custom work in stock work time because he had lied to his   
   customers.   
      
   I'm pissed.  Mostly at myself.  I came on here and made my 4th of July   
   post primarily, because I had been impressed by his situation and   
   willingness to try to overcome it.  I refunded his orders this morning,   
   and asked him not to call me again if he was going to try to change the   
   terms after the sale again.   
      
   The thing is I've observed, and maybe its observational bias, that as   
   soon as I say positive things about a customer or a vendor they do   
   something that takes it all away.  I know why so many mold makers in my   
   specific field have quit doing custom work, and I know why your   
   "friends" rarely if ever promote your business.  They have likely made   
   the same (if maybe biased) observations I have.   
      
   Sorry guys.  Rant Mode OFF.   
      
      
   --   
   Bob La Londe   
   CNC Molds N Stuff   
      
      
   --   
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    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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