From: none@none.com99   
      
   On 8/5/2025 5:47 PM, Jim Wilkins wrote:   
   > I've been seeing deteriorating tracking and delivery competence even   
   > from Amazon recently. Perhaps the problem is new AI software. My dog   
   > understood me better than the telephone AI I dealt with this morning.   
      
   One of the things I really noticed with Amazon recently is blatantly   
   misleading or false delivery times with a twist.   
      
   I quit buying anything important from Amazon for a few years because I   
   ordered some important items that had an option for a faster delivery   
   time.  I selected the faster delivery time (a couple days), and then it   
   was two weeks plus for shipping from out of the country.  Amazon tried   
   to claim that was the normal delivery time and I agreed, and showed them   
   their listing showing the option for faster delivery time, and my   
   payment for the faster delivery time, and they refused to acknowledge   
   the screenshots from their own website.  I never got a refund for the   
   shipping difference, and they never acknowledge that they screwed me.   
      
   Unfortunately the world has gotten to the point where sometimes you have   
   no choice but deal with dishonest soulless if not outright evil   
   corporations like Amazon, Ford, and Alphabet, or do without.  You have   
   to choose the one that screws you over in a way you can tolerate best.   
      
   I find myself having no choice, but order some things from Amazon.  I   
   can find them elsewhere sometimes for a lot more money and a lot more   
   lead time, but in business both of those things matter.   
      
   During my recent air dryer upgrade I decided to upgrade everything.   
   Stainless braided outer lines for all my flex lines, assorted fittings,   
   bigger badder pre and post filters, and ... stuff.  In order to get   
   several pieces in any reasonable time and price I had to order it from   
   Amazon.  My wife gets a lot of household stuff from Amazon, so of course   
   we have a "Prime" account.  Whatever that means.  I used to have a   
   business account, and it didn't mean anything really.  Anyway, in order   
   to find items that would deliver next day I selected "Prime" listings   
   and looked for next day (or two day) items.  I did not sort by price.   
   There were cheaper prices on Amazon, but not with next day delivery.  Of   
   course local industrial suppliers would say, "We can get it for you,"   
   and online industrial suppliers were either much more expensive or much   
   longer lead time or both.  Anyway, I would find spec items listed as   
   next day delivery, add them to the cart, and then look in the cart to   
   see they had changed it to 2-5 days delivery.  At one point I added   
   every single spec item, checked the cart, and deleted all those that had   
   changed delivery times.  It was the only way to find those that actually   
   had next day delivery instead of the BIG FAT LIE.  Since no job ever   
   goes to plan around here I wound up doing this three different times,   
   and I experienced it every single time.   
      
   In my opinion Amazon has gas lighting you deliberately BAKED IN to their   
   software.  "Oh, no.  See in your check out it said you wouldn't get it   
   for 2-5 days."  You thought you ordered next day delivery items, BECAUSE   
   YOU DID, but before check out they change it.   
      
      
   --   
   Bob La Londe   
   CNC Molds N Stuff   
      
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