From: technobarbarian@gmail.com
In article , redydog@rye.net says...
> Considering the 4 hour round trip and the other problems you've had,
> my opinion is: Sometimes, paid-for convenience is better than free
> aggravation. That assumes, of course, that there is a nearby place
> that's competent enough to find the problem and fix it.
>
> --
> bill
> Theory don't mean squat if it don't work.
>
You bring up a good point I hadn't thought of. For warranty work on
his apliances he isn't limited to the original dealer. If it needs to be
repaired any authorized service center can do the work on his furnace.
I originially learned how to wrench on RVs at a propane plant.
They only sold appliances, but they had warranty contracts with all the
major gas appliance companies. We repaired a lot of RVs and some of that
was warranty work. All I needed was the customer's signature and the old
part to return to the company that made it. Every now and then we found
problems that weren't covered under the warranty. In that case we had to
charge the customer and it was up to them to ask the dealer for a
reimbursement. For example, we got a furnace that had the 12 volt wires
running under it. Traveling around the furnace case had vibrated and was
shorting out its 12 volt supply intermittantly. There was nothing wrong
with the furnace and I didn't have anything to send in for the warranty
claim.
The propane plant wasn't making much money on repair work. The real
profit was in bulk sales. They liked the warranty work because it
brought in potential propane customers. We were all sort of Frank Hill.
IOW selling propane. I also worked at an independent RV shop that didn't
sell RVs. Most of the time you only break even on warranty work, but
they welcomed it because it brought in customers.
TB
TB
--- SoupGate-Win32 v1.05
* Origin: you cannot sedate... all the things you hate (1:229/2)
|
