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|    rec.autos.tech    |    Technical aspects of automobiles, et. al    |    117,728 messages    |
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|    Message 116,193 of 117,728    |
|    Xeno to Steve W.    |
|    Re: Are my business assumptions correct?    |
|    03 Apr 21 19:02:02    |
      XPost: alt.home.repair       From: xenolith@optusnet.com.au              On 3/4/21 5:19 pm, Steve W. wrote:       > micky wrote:       >> Are my business assumptions correct?       >> I'm trying to get rid of some engine trouble codes, and I need to       >> install 2 or 4 oxygen sensors. I know I can install one of them, and       >> if I find a place where I can jack up the car and work underneath, I can       >> probably do the remaining 2 or 3. I'd prefer to do it myself mostly for       >> the satisfaction and bragging rights, but also to save money.       >>       >> However if I fail with 2 or 3 of them, I would take them to a shop to be       >> installed.       >> For no special reason except that I think I know how the world works,       >> I've always felt that if I buy parts and bring them to a shop to be       >> installed, the owner will make up the loss in profits on selling the       >> parts with an increased charge for labor, or something, on the theory       >> that the job takes the same amount of time minus 10 minutes to order the       >> parts, and he shouldn't be deprived of the normal income.       >> Is this true?       >> Is there a difference if the shop's owner has a reputation for being       >> honest?       >> Or do honest shops just charge the flat rate for the job and skip the       >> profit they would have made on the parts?       >> If I were in their shoes and I felt obliged to do that, I would be irked       >> by a customer like I might turn out to be, and I might even, I would be       >> tempted to rush the job, potentially making a mistake. Or to skip       >> almost optional things like cleaning up great afterwards, or putting the       >> paper floor mat in front of the driver's seat.       >       >       > Well you can piss money away by changing the sensors but it's not going       > to clear those codes. You have a different problem.       >       > As to what the shop does, it depends on the shop. In mine if a customer       > brings their own parts, they are installed with no testing or warranty       > given because those are the parts YOU want installed. It is also noted       > on the paperwork that "Customer supplied parts installed per their       > direction" That way if the parts are wrong or don't fix the issue it's       > not my problem.       > No difference in the labor rate.       >       > Now a good shop would bring in the car, do an actual diagnostic on it,       > then repair the real issue, which in this case could be nothing more       > than a broken vacuum fitting or bad intake boot that is letting excess       > air in past the MAF. Or a skewed MAF that is reading a low GPS number       > and the PCM thinks it's getting less air than it really is. Fuel trims       > and O2 live data would show that and changing the sensors will do nothing.       > Also you may wish to know that the only sensors involved with those       > codes are the two upstream sensors, the downstream units are for testing       > the cat efficiency and as back-ups to the upstreams if they fail.       >       It always amazes me how people think that a *code reader* is the be all       and end all of engine diagnostics. They seem to think an understanding       of what's going on under the hood is no longer necessary. Unfortunately       the diagnostician needs a very good understanding of system operation       else they will be continually replacing bits which are showing       *symptoms* of the real fault. This current case is the perfect example       of a little knowledge being a dangerous thing.              --              Xeno                     Nothing astonishes Noddy so much as common sense and plain dealing.        (with apologies to Ralph Waldo Emerson)              --- SoupGate-Win32 v1.05        * Origin: you cannot sedate... all the things you hate (1:229/2)    |
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