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   rec.autos.tech      Technical aspects of automobiles, et. al      117,728 messages   

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   Message 116,365 of 117,728   
   Michael Trew to The Real Bev   
   Re: Home Depot Exide 24F car battery war   
   18 Dec 21 23:23:25   
   
   XPost: alt.home.repair   
   From: michael.trew@att.net   
      
   On 12/18/2021 13:25, The Real Bev wrote:   
   >   
   > Maybe 40 years ago we bought a lifetime Penney's battery for our 1960   
   > Dodge van which made many trips across the country. The battery   
   > eventually failed. Penney's by then had sold their auto parts business   
   > to Firestone. I had to go to Penney's customer service to get my   
   > warranty 'validated' or something before I could go to the Firestone   
   > store to get a new battery.   
   >   
   > Firestone said they'd have to check the van's charging system before   
   > giving me a new battery. I pointed out the obvious and that there was   
   > NOTHING in the warranty requiring that. I got a new battery.   
   >   
   > Maybe 10 years later the battery was dead. Back to Penney's and the   
   > Firestone store. They wanted to give me a new BETTER 3-year battery to   
   > replace my 'lifetime' battery. I said no. Then they wanted to take my   
   > warranty papers into the back room to make a copy. I said I'd be happy   
   > to make the copy for them while they watched. They gave up. I got a new   
   > battery.   
   >   
   > We still have the van and I bet if I went back with the paperwork I'd   
   > get a new battery. Lifetime means lifetime. Penney's sold the warranty   
   > to Firestone, which is on the hook until they go belly-up.   
      
   Haha, I read about a woman who had the same car for DECADES, and had one   
   of those life-time Penney's batteries.  She really got a good deal...   
   they had to keep honoring it and giving her new batteries.   
      
   Never give that '60 Dodge van up, how cool!  If you do, shoot me an   
   e-mail first, I'd love to get my hands on one of those.  Especially if   
   it has a straight 6 and 3 on the tree.  Those are indestructible.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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