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   soc.genealogy.britain      Genealogy in Great Britain and the islan      130,039 messages   

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   Message 129,252 of 130,039   
   Jenny M Benson to All   
   Problem with Ancestry?   
   24 Jan 20 17:42:42   
   
   From: NemoNews@hotmail.co.uk   
      
   Is anyone else having a problem with Ancestry not displaying Search results?   
      
   I recently suffered a hard disk failure and had a new disk fitted so   
   all-new installation of Windows 10 and using Chrome browser.  Here is an   
   example of the problem which has existed since then:   
      
   A search of "All 1841 U.K. Census Collection" for William Cooper, born   
   in Middlesex in 1825 +/- 2 years produces 23 results but under "Results   
   1-23 of 23" all I see is rows of blank spaces with little pedigree   
   symbols at the sides.   
      
   A search of "All Census & Electoral Rolls" with the same input produces   
   77 results with the same blank spaces, but if I then select "1840s" and   
   then "1841 England Census" in the left-hand column, 23 results are   
   displayed in the right-hand column as expected.   
      
   This happens with any Search - only by starting with broad category and   
   then drilling down can I get to see any results.   
      
   I took a screenshot and tried (twice) to submit the problem to Ancestry   
   but on both occasions got a message that my case had been submitted but   
   the attached image "was not saved" and I should submit another comment   
   with the attachment.  I submitted a third "case" explaining what happened.   
      
      
   --   
   Jenny M Benson   
   Wrexham, UK   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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