XPost: alt.fan.countries.poland, soc.culture.spain, soc.culture.belgium   
   XPost: alt.fan.rush-limbaugh   
   From: dolfboek@hotmail.com   
      
   A negative outcome to any scenario of the Russian state pursuing the   
   Medibank data breach by cyber attackers for elimination with novichok   
   action is that 9.7 million Australians will become conflicted over the   
   Ukraine western proxy war.   
      
   BE AWARE BE PREPARED   
      
      
   On 12/11/2022 10:18, dolf wrote:   
   > From: "Medibank"    
   > Subject: Confirmation of data stolen in recent cybercrime   
   > Date: 12 November 2022 at 08:27:34 AEDT   
   > To: xxxxxx   
   > Reply-To: Do_Not_Reply@Medibank.com.au   
   >   
   >   
   > Can't read this email?  Click here to view in your browser   
   >   
   > Medibank   
   > Reference number: xxxxxx   
   >   
   > Dear Mr xxxxxx,   
   >   
   > We’re deeply sorry to inform you that some data relating to your former   
   > membership has been stolen in the recent cybercrime event.   
   >   
   > This email details what specific membership data was stolen, outlines   
   > actions you can take to safeguard your online identity, and the services   
   > available through our Cyber Response Support Program.   
   >   
   > Which of your data has been stolen   
   > Based on our investigation, we can confirm the following data relating   
   > to your membership has been stolen:   
   > • first name and surname   
   > • gender   
   > • date of birth   
   > • email (where you have provided it to us)   
   > • address   
   > • phone number (where you have provided it to us)   
   > • policy number   
   > • Live Better activities & rewards data (where this applies to you)   
   >   
   > We believe the criminal has not stolen:   
   > • Credit card and banking details   
   > • Your health claims data   
   > • Primary identity documents, such as a driver's licence. Medibank does   
   > not collect primary identity documents for Australian resident customers   
   > except in exceptional circumstances   
   > • Health claims data for extras services (such as dental, physio,   
   > optical and psychology).   
   >   
   > Identity protection   
   > The federal government has issued a fact sheet about this cybercrime   
   > event and the steps you can take to safeguard your data. You can view it   
   > here.   
   >   
   > We have engaged IDCARE – Australia's national identity and cyber support   
   > community service – to assist all customers who have concerns about the   
   > exposure of their data. To access this free service, visit the dedicated   
   > page for Medibank and ahm customers.   
   >   
   > Extra precautions you can take   
   > We recommend being vigilant with all online communications and   
   > transactions, namely:   
   >   
   > • Being alert for any phishing scams that may come to you by phone, post   
   > or email   
   > • Making sure to verify any communications you receive to ensure they   
   > are legitimate   
   > • Being careful when opening or responding to texts from unknown or   
   > suspicious numbers   
   > • Regularly updating your passwords with ‘strong’ passwords, not   
   > re-using passwords and activating multi-factor authentication on any   
   > online accounts, where available.   
   >   
   > Medibank will never contact you asking for your password or sensitive   
   > information.   
   >   
   > Customer data on the dark web   
   > We believe data that was stolen has been released by the criminal on the   
   > ‘dark web’. The dark web is a closed online network, often accessed for   
   > criminal purposes. We strongly advise all affected customers to take the   
   > precautions outlined to safeguard their online identity. We recognise   
   > the distress this may cause you and we apologise.   
   >   
   > The Australian Federal Police and Operation Guardian   
   > The Australian Federal Police (AFP) have announced it will protect   
   > Medibank customers whose personal information has been unlawfully   
   > released online by criminals. They have taken immediate measures to   
   > identify further criminal activity. The AFP has stated that law   
   > enforcement will take swift action against anyone attempting to benefit,   
   > exploit or commit criminal offences using stolen Medibank data. You can   
   > read more about Operation Guardian here.   
   >   
   > If a person contacts you threatening to release your data unless payment   
   > is made, please report this immediately to ReportCyber via their website   
   > or on 1300 292 371.   
   >   
   > To report a scam, please do so via ScamWatch. If there is an imminent   
   > threat to your safety, call Triple Zero.   
   >   
   > Support for customers   
   > We have established a Cyber Response Support Program to support our   
   > current and former customers:   
   >   
   > • A cybercrime health & wellbeing line – counsellors who have experience   
   > supporting vulnerable people (such as those at risk of domestic   
   > violence) and have been trained to support victims of crime and issues   
   > related to sensitive health information   
   > • Mental health outreach service – proactive support service for   
   > customers identified as being vulnerable, or through referral from our   
   > contact centre team   
   > • Better Minds App – new tailored preventative health advice and   
   > resources specific to cybercrime and its impact on mental health and   
   > wellbeing, including tools for managing anxiety and fear, with   
   > additional phone based psychological support available   
   > • Personal duress alarms for customers particularly vulnerable and/or   
   > with safety risks   
   > • Hardship support for customers who are in a uniquely vulnerable   
   > position as a result of this crime   
   > • Specialist identity protection advice and resources through IDCARE’s   
   > purpose-built page for Medibank and ahm customers   
   > • Free identity monitoring services for customers whose primary identity   
   > document has been compromised as a result of this crime   
   > • Reimbursement of ID replacement fees for customers who need to replace   
   > any identity documents that have been compromised as a result of this   
   > crime. Please ensure you keep a copy of the receipt   
   > • Specialised teams to help our customers who receive scam   
   > communications or threats in relation to this cybercrime.   
   >   
   > For further information on how to access the Cyber Response Support   
   > Program and details of our extended contact centre opening hours, please   
   > visit medibank.com.au/cybersecurity or call our contact centre team on   
   > 132 331.   
   >   
   > Reach out for support   
   > If you’re feeling distressed or anxious, please reach out. Along with   
   > calling Medibank’s Mental Health Support line, you can contact your GP   
   > or the following support services:   
   >   
   > • Beyond Blue (1300 224 636 / beyondblue.org.au)   
   > • Lifeline (13 11 14 / lifeline.org.au)   
   >   
   > If there is an imminent threat to your safety, call Triple Zero.   
   >   
   > Visit Medibank Cyber Event Updates and Support page:   
   > medibank.com.au/cybersecurity   
   >   
   > We’ll continue to post the latest information on this page, along with   
   > answers to frequently asked questions.   
   >   
   > Yours sincerely,   
   > The Medibank Cyber Response Support Team   
   >   
      
   [continued in next message]   
      
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