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From: johnny M
To: "WINServer@winserver.com"
Subject: Re: [WINServer] unable to send a message to support@santronics.com
Thread-Topic: [WINServer] unable to send a message to support@santronics.com
Thread-Index: AQHUkmf8K8RwXEBJPUuItvLXgDY24qV70ZYAgAAFsvg=
Date: Thu, 13 Dec 2018 00:54:49 +0000
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References:
,<5C11A866.4000302@winserver.com>
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I didnt know that. i originally wrote WINSERVER. but outlook spelling wanted
to correct it. i had a choice between Win Server or Win-Server i picked the
latter. most of the time i ignore the spelling. i'm surprise that Winserver is
not part of the dictionary, or whatever spelling list outlook uses.
Johnny
________________________________
From: listadmin-winserver@winserver.com on
behalf of Hector Santos
Sent: Wednesday, December 12, 2018 7:31 PM
To: WINServer@winserver.com
Subject: Re: [WINServer] unable to send a message to support@santronics.com
When anyone emails support@santronics.com, if the message doesn't have
Wildcat! related terms, it is rejected. You had WIN-SERVER but thats
it. Having my name in it, its like spam. I will have to add that
"WIN-SERVER" to the check list I have, but its not common to hyphenate
WINSERVER. :) Most people will have "Hey, My Wildcat! or WINSERVER
is ....." :)
On 12/12/2018 5:14 PM, johnny M wrote:
> *[25.152.92.27] rejected your message to the following email addresses:*
>
> support@santronics.com (support@santronics.com)
>
> Your message couldn't be delivered. When Office 365 tried to send the
> message, the external email server returned the error below. This is
> probably due to a problem or policy setting on the recipient's email
> system.
>
> Check the error for information about the problem. The error might
> tell you what went wrong and how to fix it. For example, if it says
> the message was blocked due to a potential virus, try sending the
> message again without attachments.
>
> *For Email Admins*
> This error was reported by an email server outside Office 365, and if
> the sender is unable to fix the problem by modifying their message
> then it's likely that it's a problem that only the recipient's email
> admin can fix.
>
> 1. *Check the error for information about the problem.* The error
> might tell you what went wrong and provide clues for how to fix
> it. For example, if it says the message was rejected due a Sender
> Policy Framework (SPF) issue then you'll have to work with your
> domain registrar to properly configure your SPF record.
> 2. *Check the error for information about where the problem is
> happening.* For example, look for a domain name like contoso.com.
> This tells you which organization was responsible for the error.
> The recipient's email server could be causing the problem, or it
> could be due to a third-party service that your organization or
> the recipient's organization is using to process or filter email
> messages.
> 3. *If you can't fix the problem, contact the responsible party's
> email admin.* This could be the recipient's email admin, your
> smart host service admin, or someone similar. Provide them with
> the error code and error message from this non-delivery report
> (NDR) to help them troubleshoot the issue.
>
> Unfortunately, Office 365 support is unlikely to be able to help with
> these kinds of externally reported errors.
>
>
>
> *[25.152.92.27] gave this error:
> Remote server returned an error -> 554 Message Not Accepted by filter. *
>
>
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>
--
Hector, Engineering & Technical Support
Santronics Software, Inc.
http://www.santronics.com (sales)
http://www.winserver.com (support)
http://www.winserver.com/AupInfo (Online AUP Help)
Office: 305-248-3204
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